opinionMcDonald's serves up a master class in how not to explain a system outageWhen McDonald's in March suffered a global outage preventing it from accepting payments, it issued a lengthy statement about the incident that was vague, misleading and yet still allowed many of the technical details to be figured out. 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Skills-based hiring is on the rise, and 59% of employers are considering eliminating college degree requirements — changes that could reshape the IT workforce.By Lucas Mearian May 16, 2022 15 minsRemote WorkIT SkillsIT Training news analysisAs employees return to the office, connectivity remains a concernEmployees expect to increase video calls as hybrid work arrives, while traditional voice calls drop by 20%, according to a CCS Insight survey.By Matthew Finnegan Apr 06, 2022 3 minsRemote WorkVideoconferencingNetworkinganalysisHow to boost cybersecurity defenses using your routerIf you work from home, the best cybersecurity protections may be inside a device you never think about: your home router.By Paul Gillin Mar 11, 2022 5 minsNetworkingSecuritynews analysisCould poor at-home internet dampen the remote work revolution?As more people work from home, many are facing internet connectivity and accessibility issues, according to Cisco’s Broadband Index.By Charlotte Trueman Mar 02, 2022 4 minsRemote WorkInternetNetworkingbrandpostSponsored by ArubaHow Wi-Fi 6 Impacts Your Business Network Jan 26, 2022 2 minsWi-FiIT LeadershipNetworkingbrandpostSponsored by Aruba5 New Year’s Resolutions for Every SMB Jan 10, 2022 3 minsWi-FiIT LeadershipNetworkingbrandpostSponsored by ArubaHow to Adopt a “Defense in Depth” Security Strategy to Protect Your SMB Jan 10, 2022 4 minsIT LeadershipNetworkingbrandpostSponsored by Aruba5 Reasons Small to Medium Businesses Are Investing in New NetworksBy Aruba Networks Dec 08, 2021 6 minsSmall and Medium BusinessIT LeadershipNetworkinginterviewQ&A: Cisco’s Jeetu Patel on Apple, Webex, and the hybrid enterprise"I don’t believe you can be a credible provider of enterprise software if you’re not part of the Apple ecosystem today," says Jeetu Patel, general manager and executive vice president, Cisco security and collaboration.By Jonny Evans Oct 27, 2021 9 minsSmall and Medium BusinessAppleCollaboration Software Show more Show less View all Resources whitepaper How Continuous Improvement in Incident Management Reduces Risk and Enhances Quality of Life Tune in to watch Davis Godbout, Principal Product Manager at PagerDuty, and Howard Holton, CTO at GigaOm, discuss the current state of incident management and its future direction during this on-demand webcast. The post How Continuous Improvement in Incident Management Reduces Risk and Enhances Quality of Life appeared first on Whitepaper Repository –. By PagerDuty 18 Jun 2024Business IT AlignmentBusiness OperationsBusiness Process Management whitepaper The Real-Time Value of Customer Experience By PagerDuty 18 Jun 2024Business OperationsBusiness Process ManagementBusiness Relationship Manager whitepaper Operational Maturity: How to benchmark and assess your organization By PagerDuty 18 Jun 2024Business IT AlignmentBusiness OperationsBusiness Process Management View all Video on demand videoApple joins the AI party with ‘personal intelligence’ toolsApple finally enters the artificial intelligence space with its ‘personal intelligence’ tools – what does this mean for the market, competitors and, most importantly, users of Apple products? Will consumers who have been saying mostly ‘meh’ to AI now start using the tools? 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