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Gaining visibility into anything IT-related is always difficult, but the age-old nemesis, shadow IT, remains a major problem — especially as the enterprise environment has changed.
The ability to run Windows opened the door for Macs in the enterprise. But in the modern business world, Windows is optional — and sometimes the other options are better.
Figure out your most probable use cases and get the tech into users’ hands, with guardrails. Expect to adapt your business processes as the technology matures.
ChatGPT and other generative AI technologies are already being used by students to write essays and answer questions posed by teachers and professors, and academia must learn to incorporate and not ban these new tools, experts say.
A plethora of job openings and dearth in available talent make an odd juxtaposition with numerous high-profile layoffs in the technology industry and elsewhere during the past six months.
Securing Cisco's networks, creating and maintaining company culture, and dealing with a dearth of IT talent are among the difficult issues with which Cisco CIO Fletcher Previn says he's grappling.
Bobby Cain recently took over as Schneider Electric's CIO for North America and immediately faced many of the same issues other tech firms routinely address. To address them, he says, the role of a CIO must change.
Headlines about 'tech' layoffs abound, but the reports can be misleading. While Big Tech companies may be letting workers go, the layoffs aren't dominated by IT talent firings. In fact, there are fewer IT workers than job openings &mda
The world's largest study on a four-day work week found company revenue went up while sick days taken and employee burnout went down.
Fergal Reid, director of machine learning at Intercom, whose customer support software is used by 25,000 enterprises, just rolled out some new features for clients powered by ChatGPT. It turns out that there are still some things to get better.
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